Entry-Level Network Systems Engineer
3 weeks ago
Position: Junior Network Engineer
Department: Network Engineering
Employment Type: Full-Time / Exempt
Overview:
The Junior Network Engineer plays a crucial role in the setup, execution, and maintenance of NetCarrier's internal and client networks. This individual serves as a high-level technical resource for configurations and network setups, particularly concerning client installations. All personnel within the Network Engineering division function as Tier 3 network support, addressing escalated issues from Technical Support and Network Operations.
Key Responsibilities:
- Configuration, programming, and upkeep of network equipment (including DSLAMs, IADs, edge routers, switches, and firewalls).
- Collaborate with the Circuit Design team to troubleshoot and validate new circuits (T1, fiber, EoC).
- Manage and allocate public IP addresses.
- Although not the primary duty, this role involves working with vendors and clients to resolve issues and ensure service delivery meets expectations.
- Partner with the dispatch team to facilitate customer installations (both co-location and on-site).
- Support special projects and after-hours maintenance as directed by the department manager.
- Participate in a rotating 24×7 on-call emergency maintenance and trouble ticket support as a Tier 3 escalation point.
Reporting Structure:
- This position reports directly to the Network Engineering manager.
- The Junior Network Engineer collaborates closely with tier 1 support and network operations for issue resolution, as well as with order support personnel from various departments for new service implementation.
Required Qualifications:
- Education: A Bachelor's degree in computer science is preferred; CCNA or equivalent certification is mandatory.
- Experience: 1-3 years of relevant professional experience.
- Strong understanding of Cisco IOS, Adtran IOS, IP Routing (including dynamic routing protocols such as OSPF, BGP, etc.), Switching, VoIP, Ethernet, MPLS, VPN, and Firewalls.
- Familiarity with T1/DS1 (PPP, ATM, ISDN), DS3, and SONET is advantageous.
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