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Retail Sales Associate

2 months ago

Frisco, Texas, United States The UPS Store Full time

Job Summary:

The UPS Store is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service to all retail customers, ensuring a seamless and efficient experience.

Key Responsibilities:

  • Customer Service: Provide world-class customer service to all retail customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including packaging, shipping, and business solutions.
  • Operations: Operate all equipment, software, and devices in an expert fashion, ensuring efficient and accurate processing of customer transactions.
  • Team Collaboration: Work closely with the sales team to achieve sales goals and objectives, providing support and guidance as needed.
  • Store Maintenance: Maintain a clean, organized, and safe working environment, adhering to company standards and policies.

Requirements:

  • Experience: Previous retail sales experience, preferably in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a high level of adaptability.
  • Education: High school diploma or equivalent required.
  • Physical Demands: Ability to lift 40+ pounds, stand for long periods, and move quickly in a fast-paced environment.