Grooming Services Representative

2 days ago


Uniontown, Alabama, United States Hammer & Nails Grooming Shop for Guys Uniontown Full time
Job Overview

We are seeking a highly skilled and organized Member Concierge/Front Desk to provide exceptional customer service and create a welcoming atmosphere at Hammer & Nails Grooming Shop for Guys Uniontown.

Key Responsibilities
  • Greet and check in clients as they arrive for their appointments, ensuring a seamless and efficient experience.
  • Answer phone calls and schedule appointments, providing accurate and timely information to clients.
  • Assist clients with product recommendations and purchases, showcasing our premium grooming services.
  • Maintain the cleanliness and organization of the front desk area and other areas of the shop, upholding our high standards of professionalism.
  • Handle client inquiries and provide information about our services, addressing any concerns or questions they may have.
  • ***Educate clients on our grooming services and savings opportunities, ensuring they feel valued and informed.
Requirements
  • Previous experience in a customer service or receptionist role, with a proven track record of delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to multitask and prioritize in a fast-paced environment, remaining calm and composed under pressure.
  • Familiarity with grooming and spa services is a plus, but not required.
  • Professional and friendly demeanor, with a passion for delivering outstanding customer experiences.
About Us

Hammer & Nails Grooming Shop for Guys Uniontown has been serving the Uniontown/Green community for over 1 year, providing top-notch grooming services in a relaxed and masculine environment. Our team is dedicated to delivering the best grooming experience for our clients, and we offer a supportive and inclusive work environment for our employees.



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