Lodging Attendant

1 month ago


Lake Dallas, Texas, United States Courtyard Lewisville Full time

Compensation Type:

Hourly Courtyard Lewisville:

Courtyard Lewisville is a leading establishment in the hospitality sector, known for its commitment to exceptional guest experiences.

Our organization is a prominent player in key markets, with a growing footprint across various regions. We pride ourselves on our extensive portfolio, which reflects our dedication to quality and service excellence.

Our team is equipped with the expertise to guide properties through every phase of the hospitality cycle, from initial planning to successful operation.

We also focus on developing unique hotel brands and employ advanced revenue management strategies to enhance performance and optimize asset value.

With a leadership team comprising some of the most knowledgeable professionals in hotel management, we are a reliable partner for esteemed ownership groups and renowned hotel brands.



Location:
Courtyard Lewisville 2701 Lake Vista Drive Lewisville, TX 75067

Overview:
The Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean and inviting while delivering attentive and courteous service to all visitors.

Responsibilities:
1. Maintain cleanliness of guest rooms in accordance with established standards.
2. Complete all pre-cleaning tasks, including organizing guest supplies, cleaning materials, and linens for housekeeping cart preparation.
3. Remove all waste and soiled linens from guest rooms and corridors.
4. Ensure that hallways, public spaces, and storage areas are kept tidy and vacuumed.
5. Prepare housekeeping cleaning cart for the following day’s operations.
6. Refill chemical containers as necessary.
7. Report any missing items from rooms (e.g., irons, hair dryers) to the Housekeeping Supervisor/Manager.
8. Notify the Housekeeping Supervisor/Manager of any maintenance issues promptly.
9. Handle lost and found items according to established procedures.
10. Strive to ensure overall guest satisfaction.

Qualifications:
A High School diploma or equivalent is preferred, along with experience in the hospitality industry or a related field.

Candidates must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

The ability to stand for the duration of the shift is essential.

Effective verbal and written communication skills are required to interact with all levels of staff and guests in a friendly, courteous, and service-oriented manner.



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