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Retail Sales Associate

1 month ago

Glen Burnie, Maryland, United States AutoZone Full time
Job Title: Retail Sales Associate

AutoZone is seeking a Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through superior product knowledge and sales skills.

Key Responsibilities:
  • Provide WOW Customer Service to every customer, every time
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment, including PPE (Personal Protective Equipment)
  • Maintain store appearance and merchandising standards as directed
  • Restock merchandise and place it in its respective area
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs
  • Utilize OBDII to read codes from customers' automobiles
  • Diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
  • Develop more effective customer service skills
  • Provide honest and trustworthy advice to customers regarding the best products that fit their expectations
Requirements:
  • Applicants must be 18 years or older and have a High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts
Benefits:
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental, and vision plans
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Programs for mental and physical health
  • Opportunities for career growth