Senior Infrastructure Engineer
1 month ago
We are seeking a highly skilled Senior Infrastructure Engineer to join our team at Menlo. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our enterprise infrastructure.
Key Responsibilities:
- Design and implement robust network architectures to ensure high availability and security
- Collaborate with cross-functional teams to identify and mitigate risks associated with business activities
- Lead special technology projects to research and implement new technologies and best practices
- Provide hands-on system support, maintenance, and operation support to ensure seamless day-to-day functionality
- Build, configure, and troubleshoot application deployments and infrastructure upgrades
- Cross-collaborate with internal teams to resolve escalated helpdesk tickets within established SLAs
- Support large implementations in a multi-location environment
- Participate in a rotating on-call schedule to provide timely support for critical system issues
Requirements:
- 7+ years of IT experience
- 5+ years of experience working in enterprise environments
- 1+ years of experience working with a helpdesk/ticketing system
- Extensive knowledge and experience understanding industry best practices on network architecture and engineering
- 1+ years of experience working with hyper-converged server environments and using automated deployment and maintenance technologies
- Excellent customer service and interpersonal skills
- Knowledge of warranty procedures for network and server devices
- Net+, Sec+, or equivalent preferred
What We Offer:
- 401(k) retirement plan with company matching
- Supportive time off including paid volunteer days and company holidays
- Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings
- Wellness reimbursement to nurture employees' mind and bodies
- We pride ourselves on Community and host exciting company outings and events
Salary Description:
$85,000 - $115,000
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