Electro-Mechanical Technician

3 weeks ago


Arden Hills, Minnesota, United States BlueCrest Full time
Job Description

BlueCrest is a global leader in enterprise print, mail, and customer communications solutions. We are seeking an experienced Electro-Mechanical Technician to join our team as an Onsite Field Service Specialist.

Key Responsibilities
  • Proactively schedule and perform preventative maintenance on complex mechanical equipment.
  • Troubleshoot customer-reported problems and provide timely resolutions.
  • Monitor, schedule, and prioritize tasks to maximize customer satisfaction.
  • Plan and perform equipment upgrades and new installations.
  • Manage a queue of calls to ensure customers are contacted within established guidelines and incidents are closed in a quality manner.
Requirements
  • A minimum of 1 year's experience troubleshooting and repairing complex mechanical equipment.
  • Strong experience working on electro-mechanical equipment.
  • A minimum of 2 years' proven experience in building and enhancing customer relationships.
  • A valid driver's license is required.
  • Must maintain reliable transportation to travel to and from customer locations.
  • The ability to perform frequent lifting and/or moving items up to 50lbs.
  • Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice.
Benefits

As a leading provider of enterprise print, mail, and customer communications solutions, BlueCrest is committed to its employees. This commitment is embodied in our competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.

BlueCrest is proud to be an equal opportunity employer. We are committed to developing and retaining an inclusive workforce around the globe, free of unlawful discrimination, harassment, and retaliation. We provide equal employment opportunities to all persons without regard to race, ethnicity, creed, color, religion, age, sex, national origin, disability status, marital or familial status, genetics, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic for which discrimination is prohibited by law.



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