Customer Service Representative

3 weeks ago


Lake Elsinore, California, United States El Pollo Loco Full time

At El Pollo Loco, we're looking for a Customer Service Representative to join our team. As a Service Team Member, you'll be the face of our company, greeting and assisting customers with their orders in a friendly and helpful manner. You'll also process and assemble customer orders efficiently, ensuring accuracy and timeliness. To succeed in this role, you should have excellent communication skills, be able to multitask, and have a positive attitude.

About the Role

This is a full-time position that requires a high school diploma or equivalent. The salary for this role is estimated to be around $15-$18 per hour, depending on experience. As a member of our team, you'll enjoy competitive pay, opportunities for advancement, and a dynamic work environment.

Key Responsibilities
  • Greet and assist customers with their orders
  • Process and assemble customer orders efficiently
  • Apply suggestive selling techniques to increase sales
  • Welcome customer feedback and address any comments or concerns
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching. Our restaurant staff work together as a team to provide an exceptional customer experience, and we're committed to helping each other succeed.



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