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Customer Acquisition Specialist

2 months ago

Montebello, California, United States Prime Tech Enterprises Full time
Job Overview

At Prime Tech Enterprises, we are seeking a highly skilled and motivated Customer Acquisition Specialist to join our team. As a key member of our customer acquisition and outreach team, you will play a crucial role in building and maintaining strong relationships with clients and driving customer growth.

Key Responsibilities
  • Collaborate with Cross-Functional Teams: Work closely with our marketing, customer service, and operations teams to ensure seamless campaign execution and deliver exceptional results.
  • Customer Engagement and Support: Proactively engage with customers to understand their needs, preferences, and challenges, providing tailored solutions to drive customer satisfaction and loyalty.
  • Account Management and Growth: Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports, identifying opportunities for upselling and cross-selling additional services that align with clients' needs and objectives.
  • Troubleshooting and Resolution: Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolution and maintain high levels of customer satisfaction.
Requirements and Qualifications
  • Proven Experience: Proven experience in customer relations, account management, or a similar role, with a strong track record of delivering results and driving customer growth.
  • Excellent Interpersonal and Communication Skills: Excellent interpersonal, communication, and negotiation skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Problem-Solving and Adaptability: Strong problem-solving abilities and a solution-oriented mindset, with the ability to adapt to changing priorities and deadlines in a fast-paced environment.
  • Technical Skills: Proficient in using CRM software and other relevant tools, with the ability to learn and adapt to new technologies and systems.
  • Time Management and Prioritization: Ability to multitask, prioritize, and manage time effectively, with a strong focus on delivering results and meeting deadlines.