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Audiovisual Events Coordinator

2 months ago

Washington, United States Venable LLP Full time
About the Role

Venable LLP is seeking an experienced Audiovisual Events Specialist to provide technical support for in-person, hybrid, and virtual events. As a key member of our team, you will be responsible for ensuring seamless audiovisual experiences for our clients and stakeholders.

Key Responsibilities
  • Event Planning and Coordination: Collaborate with marketing and business development teams to schedule webinars, virtual conferences, and hybrid events, determining technical requirements and ensuring smooth execution.
  • Audiovisual Equipment Operation: Set up and operate audio mixers, video/graphics switchers, cameras, and Zoom for live events, providing advance and real-time support to connected participants.
  • Troubleshooting and Support: Troubleshoot connectivity, audio, and video service quality issues, serving as an escalation point for Service Desk staff and assisting firmwide Hardware and AV Support teams with setups and escalations.
  • AV Equipment Maintenance: Conduct AV equipment testing and assessments, analyzing needs, making recommendations, and obtaining quotes for new equipment.
  • Workflow Monitoring: Monitor workflow, Service Desk queues, external connection requests, and team escalations to ensure efficient event execution.
Requirements
  • Experience: A minimum of three years' experience providing audiovisual production support to live events, meetings, and webinars.
  • Technical Skills: Thorough knowledge of protocols and AV design, including signal flow, VLANs, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging, and gateways, as well as applicable platforms, including Zoom, WebEx, and Microsoft Teams.
  • Soft Skills: Strong customer service and communication skills, with the ability to interact professionally with and support all levels within the organization.
  • Physical Demands: Ability to frequently walk for up to 60% of the workday, push equipment carts of approximately 50 pounds, and be onsite five days per week, with occasional travel to other firm offices.
What We Offer

Venable LLP offers a competitive compensation package, including a salary range of $60,000 - $85,000 per year, as well as a comprehensive benefits package, including medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more.