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Senior Security Automation Specialist

3 weeks ago

San Jose, California, United States TEKsystems Full time

Job Title: Senior Security Automation Specialist

 

About the Role:

We are seeking an experienced and skilled Alarm Technician to join our team as a Senior Security Automation Specialist. In this role, you will be responsible for driving customer loyalty by exceeding customer expectations through system service and maintenance processes.

 

Key Responsibilities:

  • Drive customer loyalty by providing exceptional service and meeting customer commitments.
  • Servicing, programming, configuring, dismantling, reconstructing, converting, and troubleshooting existing security and site automation solutions.
  • Ensuring all required processes of wired and wireless technology and connection procedures are followed.
  • Testing and validating system signals/communication with central monitoring to properly establish service.
  • Demonstrating the operation and functionality of all provided services to customers.
  • Assisting customers with security and technology enhancements by identifying areas of opportunity and offering solution enhancements or alternatives to increase customer satisfaction.

 

Requirements:

  • Valid State Driver's License.
  • Mechanical and technical aptitude according to job level.
  • Ability to interpret location maps, blue prints, and schematic drawings.
  • Ability to operate hand and power tools.
  • Ability to operate a company vehicle in a safe manner.
  • Basic mathematical aptitude to perform routine calculations.
  • Basic knowledge of mobile technology and data devices for communication.
  • Effective communication skills, including verbal and written skills.
  • Ability to meet minimum company performance standards for productivity, quality, and safety & security enhancements.
  • Logical problem-solving skills with effective solutions.
  • Ability to provide outstanding customer service and establish relationships with customers.

 

Compensation:

The estimated salary range for this position is between $55,000 and $80,000 per annum, depending on experience and qualifications.