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Guest Advocate

2 months ago


Annapolis, Maryland, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, growth opportunities, and community involvement.

Job Summary

We're seeking a Guest Advocate to join our team, providing exceptional guest service and ensuring a seamless shopping experience. As a Guest Advocate, you'll be the face of Target, welcoming and assisting guests, resolving issues, and promoting our services and products.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Assist guests with purchases, returns, and exchanges, ensuring a smooth and efficient shopping experience.
  • Stay up-to-date on product knowledge, promotions, and services to effectively communicate with guests and promote our offerings.
  • Work collaboratively with team members to achieve sales goals, maintain a clean and organized store environment, and ensure a positive guest experience.
  • Participate in training and development programs to enhance skills and knowledge, staying current on company policies and procedures.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 44 pounds and stand for long periods, with flexibility to work a variety of schedules, including nights, weekends, and holidays.
What We Offer

Target offers a competitive compensation package, including a starting hourly rate of $17.00 USD, with opportunities for advancement and professional growth. We also provide a comprehensive benefits program, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.

At Target, we're committed to creating a diverse and inclusive work environment, where all team members feel valued and empowered to succeed. If you're passionate about delivering exceptional guest service and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.