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Retail Sales Associate
2 months ago
Job Summary
The Retail Sales Associate, also known as a Cashier, is a vital member of the Westlake Hardware team. This role is responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
- Maintain a clean and organized store environment, including the checkout area, aisles, and stockroom.
- Assist with restocking shelves, facing merchandise, and rotating stock to ensure a visually appealing store display.
- Participate in store meetings and contribute to team efforts to achieve sales goals and improve customer satisfaction.
- Perform other duties as assigned by management, such as assisting with inventory, processing shipments, and maintaining store equipment.
Requirements
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to stand for long periods, lift up to 25 pounds, and climb ladders as needed.