Quality Assurance Manager

1 month ago

Greer, South Carolina, United States CEF Solutions Inc Full time
Job Title: Quality Assurance Manager

About the Role:

Cef Solutions Inc. is a leading provider of consulting services and business process outsourcing solutions. We are seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for overseeing the daily operations of the Quality Control process, ensuring compliance with clients' requirements and KPIs. You will also drive continuous improvement efforts in process, documentation, and compliance with requirements.

Key Responsibilities:

  • Oversee the daily operations of the Quality Control process in support of the organizational needs and comply with clients' requirements and KPIs.
  • Drive continuous improvement efforts in process, documentation, and compliance with requirements.
  • Leads and facilitates customer teleconferences, visits, and audits as required.
  • Provides timely provision of customer reports and updates.
  • Develop, improve, and maintain integrity for Quality Management Standard documentation and processes.
  • Help all departments to develop/improve Quality Management Standard documentation and processes, when necessary.
  • Prepares daily reports and other documentation, as required by contract, and assists Plant Manager/COO and Programs in managing customer/third-party audits and inspections.
  • Must be a self-starter, detail-oriented, organized, and have excellent writing, communication, and analytical skills.
  • Maintenance of comprehensive Quality Control systems and procedures and update as necessary.
  • Performs other incidental and related duties as required and assigned.
  • Comply with Quality, Environmental, Safety Rules, and Material Management System requirements.
  • Maintain a positive work environment by acting and communicating in a manner to get along with customers, clients, co-workers, and management.
  • General QA/QC activities as required.
  • Foster a work environment that promotes safety, quality, openness, trust, communication, teamwork, and customer satisfaction.
  • Participates in risk and opportunities evaluation.
  • Together with Management support quality objectives and key performance indicators.
  • Lead implementation, integration, and maintenance of additional management systems as required.
  • Continuously analyze, review, and audit Quality Management Standards (processes, documentation, and complying with requirements) to identify areas for improvement in Quality Management Standards.
  • Prioritizes internal audit program. Administrates internal audits and reports internal audit results to Management.
  • Coordinates and organizes Management Review Meetings.
Requirements:

  • Experience in supervision of Quality Management Standard.
  • Experience in Automotive OEM manufacturing industry.
  • Excellent interpersonal skills and customer service focus.
  • Oral and written communication skills, strong interpersonal skills, and superior organizational abilities.
  • Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment.
  • Extensive knowledge of quality and safety requirements for automotive manufacturing.
  • Proficient in Microsoft Office suite, and Outlook.
  • Positive leadership skills.
  • Ability to make quick decisions in a fast-paced environment.
  • Knowledge of process approach, risk management, continuous improvement, and ISO 9001 quality management system (preferred).
Qualifications:

  • 5-7+ years of experience in quality supervisory or management roles in automotive (OEM) manufacturing.
  • Bachelor's degree in a related field preferred.
  • Working with clients to thoroughly understand and document their business process requirements.
Other Qualifications:

  • Able to work full-time in the US without any restrictions.

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