Frontline Sales Team Member

3 weeks ago


Charleston, West Virginia, United States Sam's Club Full time
About the Job:

Sam's Club is seeking a highly motivated and customer-focused Frontline Sales Team Member to join our team in South Charleston, WV. As a key member of our front-end team, you will be responsible for providing exceptional service to our members, ensuring a seamless shopping experience, and maintaining a clean and organized sales floor.

The estimated hourly wage for this position is $20.25, with additional compensation in the form of premiums ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.

To be successful in this role, you should have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You should also be able to maintain a positive attitude, prioritize tasks, and meet productivity standards.

Key Responsibilities:

  • Provide exceptional customer service to members across the club, answering questions and resolving issues promptly and professionally.
  • Maintain a clean and organized sales floor, including restocking shelves, sweeping floors, and disposing of trash and recyclables.
  • Process transactions accurately and efficiently using registers or self-checkout equipment.
  • Assist members with purchasing decisions, locating merchandise, and providing guidance on product features and benefits.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely throughout the store.

Benefits:

  • Competitive hourly wage with opportunities for advancement.
  • Additional compensation in the form of premiums based on schedule, facility, season, or specific work performed.
  • Health benefits, including medical, vision, and dental coverage.
  • 401(k) plan with company match.
  • Stock purchase plan and company-paid life insurance.

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