Customer Service Team Member
1 month ago
We are NVR, Inc., a homebuilding company with a wide range of roles beyond construction. As a Part Time Customer Care Associate, you will be an integral part of our business operations team.
About UsNVR, Inc. is a leading homebuilder in the industry, offering a unique combination of sales, building, and mortgage services to our customers.
The role requires a customer-focused mindset, excellent communication skills, and the ability to work independently as well as collaboratively with a team.
This position involves providing top-notch customer service, resolving issues efficiently, and ensuring that our customers have an exceptional experience working with us.
What You Can ExpectYou can expect a competitive $40,000 - $50,000 per year salary for this role, depending on your qualifications and experience.
We also offer a variety of benefits, including health insurance, retirement plans, and paid time off.
Responsibilities- Providing exceptional customer service via phone, email, or in-person interactions
- Resolving customer complaints and concerns efficiently and professionally
- Working closely with cross-functional teams to resolve complex customer issues
To succeed in this role, you will need:
- A high school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication, problem-solving, and time management skills
We offer a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Retirement savings plan (401(k) or similar)
- Life insurance
- Paid time off and holidays
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