Customer Service Team Member

6 days ago


Reston, Virginia, United States NVR, Inc. Full time

We are NVR, Inc., a homebuilding company with a wide range of roles beyond construction. As a Part Time Customer Care Associate, you will be an integral part of our business operations team.

About Us

NVR, Inc. is a leading homebuilder in the industry, offering a unique combination of sales, building, and mortgage services to our customers.

The role requires a customer-focused mindset, excellent communication skills, and the ability to work independently as well as collaboratively with a team.

This position involves providing top-notch customer service, resolving issues efficiently, and ensuring that our customers have an exceptional experience working with us.

What You Can Expect

You can expect a competitive $40,000 - $50,000 per year salary for this role, depending on your qualifications and experience.

We also offer a variety of benefits, including health insurance, retirement plans, and paid time off.

Responsibilities
  • Providing exceptional customer service via phone, email, or in-person interactions
  • Resolving customer complaints and concerns efficiently and professionally
  • Working closely with cross-functional teams to resolve complex customer issues
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication, problem-solving, and time management skills
Benefits

We offer a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan (401(k) or similar)
  • Life insurance
  • Paid time off and holidays

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