SAP Support Manager Position

3 weeks ago

Charlotte, North Carolina, United States A3 Staffing Solutions Full time
Job Description

We are seeking a highly skilled SAP Support Manager to join our team at A3 Staffing Solutions. As a key member of our organization, you will be responsible for developing and implementing solutions, supporting production applications, and reviewing and recommending new applications.

This is a hands-on role that will execute PP and MM configuration, functional documentation, developing system requirements, business process design, unit testing, integration testing, system documentation, and training, including materials and support procedures.

  • Provide business analysis and process redesign expertise in SAP PP/MM functionality.
  • SAP configuration, implementation, and support, including Sales and Operations Planning, Demand Management, MRP, CRP, Scheduling, and Manufacturing Execution.
  • Understand the integration points within the ECC environment, including SD, VC, QM, WM, FI, IM, PM, and external systems.
  • Configure SAP functionality to satisfy business requirements and business process design.
  • Prepare functional specifications for reports, interfaces, conversions, enhancements, forms, and workflows as they relate to the PP/MM components of SAP.
  • Support peripheral systems and interfaces related to the Production Planning and Materials Management function.
  • Design and execute test plans to ensure that business requirements and functional specifications are implemented properly and meet business objectives.
  • Develop business relationships to ensure successful implementation and support project efforts.
  • Collaborate cross-functionally with representatives throughout the company.
  • Resolve incidents across the SAP platform.
  • Provide primary end-user support and solutions for the SAP PP/MM modules and user community.
  • Manage 3-5 direct reports in the areas of material and vendor master data maintenance, other associated data objects, and overall Plan to Produce Process Flow.
  • Must be able to communicate with systems user community and management in a simple convincing manner and on all levels with peers.
  • Promote company culture.
  • Achieve common business goals through cooperative alignment with all departments.

Requirements

Experience:

  • 7-10 years of applicable SAP PP and MM functional experience required.
  • Completion of minimum three SAP implementations.
  • Project management principles, methodology, and proficiency required.
  • Integration knowledge with FICO and WM helpful.
  • Technical ability to work within application framework to configure applications that meet the needs of the business.
  • Strong understanding of business system design in a manufacturing environment.
  • Demonstrated ability to accurately and quickly complete deliverables with efficient use of system resources.
  • Strong commitment to customer service and support.
  • Good working knowledge of PM and QM SAP modules preferred.
  • Microsoft Office Suite applications proficiency.

Education:

  • A bachelor's degree in information technology, Computer Science, or related field or job experience equivalent to degree.

Benefits

  • Group Health Insurance
  • Company Paid Group Term Life
  • Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care
  • 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election)
  • Holidays – 9 per year (Eligible after 30 days of employment)
  • Vacation time
  • Educational Assistance
  • Employee Assistance Program
  • Onsite Clinic – Free medical visits
  • Safety and Attendance incentives
  • Employee Appreciation Days

We are committed to delivering exceptional services and professionals with proven work ethics and processes. We provide an exceptional client experience, deliver on our commitments, build trust by thinking and acting with integrity, and create an environment that inspires innovation.

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