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RV Parts Associate

2 months ago

San Marcos, California, United States Airstream of San Diego Full time
About the Role

We are seeking a highly skilled and experienced RV Parts Associate to join our team at Airstream of San Diego. As an RV Parts Associate, you will play a crucial role in ensuring the smooth operation of our RV dealership by managing and organizing the inventory of RV parts and accessories.

Key Responsibilities
  • Greet customers and assist them in identifying the RV parts and accessories they need.
  • Provide expert advice on parts selection, compatibility, and installation.
  • Process customer orders promptly and accurately.
  • Maintain an organized and well-maintained inventory of RV parts and accessories.
  • Monitor stock levels and reorder supplies as needed.
  • Conduct regular audits to ensure accurate inventory counts.
  • Stay informed about the latest RV models, components, and accessories.
  • Provide technical information and guidance to customers and staff.
  • Collaborate with service technicians to ensure accurate parts identification.
  • Actively promote sales of RV parts and accessories.
  • Recommend related products or upgrades to enhance customers' RV experience.
  • Upsell additional items or services when appropriate.
  • Process incoming shipments, verify contents, and update inventory accordingly.
  • Ensure proper labeling, pricing, and placement of products on the sales floor.
  • Work closely with suppliers to resolve any discrepancies in shipments.
  • Build and maintain positive relationships with customers and suppliers.
  • Address customer inquiries, concerns, and returns in a professional manner.
  • Strive for customer satisfaction through excellent service.
  • Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
  • Communicate effectively with colleagues to share information about inventory and customer needs.
Requirements
  • High school diploma or equivalent; additional education or certification in automotive or RV-related fields is a plus.
  • Previous experience in a retail or automotive parts environment is preferred.
  • Strong knowledge of RV components and systems.
  • Previous RV product or camping lifestyle experience preferred.
  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow-up skills are required.
  • The ability to follow department procedures and policies.
  • A valid driver's license is mandatory.
About Us

Airstream of San Diego is a leading RV dealership committed to providing exceptional customer service and a wide range of RV products. We offer a competitive compensation package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan. If you are a motivated and customer-focused individual who is passionate about the RV industry, we encourage you to apply for this exciting opportunity.