Optical Receptionist

2 months ago


Frankfort, Kentucky, United States Visionworks Full time
Job Summary

We are seeking a highly organized and detail-oriented Optical Receptionist to join our team at Visionworks. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient records, and ensuring a smooth and efficient workflow.

Key Responsibilities
  • Provide top-notch customer service to patients and clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage patient records, including scheduling appointments, verifying insurance coverage, and maintaining accurate and up-to-date records.
  • Assist with preliminary testing, data collection, and other front desk tasks as needed.
  • Communicate effectively with patients, colleagues, and management to ensure seamless communication and collaboration.
  • Perform administrative tasks, such as data entry, filing, and other duties as assigned.
Requirements
  • High school diploma or equivalent required; one year of experience in a medical or optical setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills and proficiency in software applications, such as Microsoft Office.
Working Conditions

This is a part-time position, with a flexible schedule that may include evenings and weekends. The ideal candidate will be able to work in a fast-paced environment, with a high level of energy and enthusiasm.

Visionworks is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.