Payment Solutions Expert
7 days ago
Crescent City Recruitment Group is seeking a highly skilled Solutions Engineer to join our team. This exciting opportunity offers a chance to shape innovative payment solutions for businesses.
About the Role:
We are looking for an experienced technical expert who can partner with sales teams to develop compelling payment solutions for large, complex merchants. As a Solutions Engineer, you will work closely with cross-functional teams to design and deliver tailored payment solutions that meet customer needs.
Main Responsibilities:
- Serve as a product and technical subject matter expert (SME), supporting Account Executives and Client/Partner Success Managers in pre-sales efforts.
- Lead technical discovery discussions to assess merchant and partner needs, designing solutions that align with their business goals.
- Deliver technical presentations and product demonstrations to merchants, partners, and internal stakeholders.
- Assist in RFI/RFP responses, providing product insights and technical expertise.
- Collaborate with Product, Sales, and Implementation teams to ensure seamless solution deployment.
- Stay informed on industry trends, emerging payment technologies, and competitive landscape to enhance solution offerings.
- Provide feedback to product and development teams based on customer needs and market trends.
- Support post-sales teams during onboarding and implementation when necessary.
- Conduct technical enablement training for internal teams and external partners.
Requirements:
- 5+ years of experience in solutions engineering, technical pre-sales support, or technical consulting within the payments industry.
- Proven ability to partner with sales teams to develop compelling payment solutions for large, complex merchants.
- Strong ability to simplify technical concepts and communicate effectively with both technical and non-technical stakeholders.
- Experience delivering technical presentations to C-level executives.
- Ability to work cross-functionally with multiple teams in a collaborative environment.
- Strategic problem-solving skills with a customer-centric approach.
Preferred Skills:
- Experience developing payment solutions for merchants in the consumer lending space.
- Knowledge of card brand regulations, special interchange programs, and merchant services statement analysis.
- Familiarity with ISV and ISO partner integrations.
- Proficiency in Salesforce.
- Understanding of MEDDPICC or Value Selling methodologies.
Key Skills and Abilities:
- Strong technical acumen in payment solutions and financial technology.
- Excellent communication and presentation skills, with the ability to convey complex concepts clearly.
- Strategic thinker with strong problem-solving skills and a customer-first mindset.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Proficiency in CRM tools (such as Salesforce) and familiarity with industry standards and best practices.
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