Payment Solutions Expert

7 days ago


Tampa, Florida, United States Crescent City Recruitment Group Full time

Crescent City Recruitment Group is seeking a highly skilled Solutions Engineer to join our team. This exciting opportunity offers a chance to shape innovative payment solutions for businesses.

About the Role:

We are looking for an experienced technical expert who can partner with sales teams to develop compelling payment solutions for large, complex merchants. As a Solutions Engineer, you will work closely with cross-functional teams to design and deliver tailored payment solutions that meet customer needs.

Main Responsibilities:

  • Serve as a product and technical subject matter expert (SME), supporting Account Executives and Client/Partner Success Managers in pre-sales efforts.
  • Lead technical discovery discussions to assess merchant and partner needs, designing solutions that align with their business goals.
  • Deliver technical presentations and product demonstrations to merchants, partners, and internal stakeholders.
  • Assist in RFI/RFP responses, providing product insights and technical expertise.
  • Collaborate with Product, Sales, and Implementation teams to ensure seamless solution deployment.
  • Stay informed on industry trends, emerging payment technologies, and competitive landscape to enhance solution offerings.
  • Provide feedback to product and development teams based on customer needs and market trends.
  • Support post-sales teams during onboarding and implementation when necessary.
  • Conduct technical enablement training for internal teams and external partners.

Requirements:

  • 5+ years of experience in solutions engineering, technical pre-sales support, or technical consulting within the payments industry.
  • Proven ability to partner with sales teams to develop compelling payment solutions for large, complex merchants.
  • Strong ability to simplify technical concepts and communicate effectively with both technical and non-technical stakeholders.
  • Experience delivering technical presentations to C-level executives.
  • Ability to work cross-functionally with multiple teams in a collaborative environment.
  • Strategic problem-solving skills with a customer-centric approach.

Preferred Skills:

  • Experience developing payment solutions for merchants in the consumer lending space.
  • Knowledge of card brand regulations, special interchange programs, and merchant services statement analysis.
  • Familiarity with ISV and ISO partner integrations.
  • Proficiency in Salesforce.
  • Understanding of MEDDPICC or Value Selling methodologies.

Key Skills and Abilities:

  • Strong technical acumen in payment solutions and financial technology.
  • Excellent communication and presentation skills, with the ability to convey complex concepts clearly.
  • Strategic thinker with strong problem-solving skills and a customer-first mindset.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Proficiency in CRM tools (such as Salesforce) and familiarity with industry standards and best practices.


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