Community Association Manager

5 days ago


League City, Texas, United States Associa Full time
Job Title: Community Association Manager

Associa is seeking a highly skilled Community Association Manager to oversee the daily operations of our communities. As a key member of our team, you will be responsible for providing exceptional customer service, managing community relationships, and ensuring the smooth operation of our communities.

Key Responsibilities:
  • Supervise the administration of community associations, ensuring compliance with management agreements and policies.
  • Act as the primary liaison with the Association Board of Directors and homeowners, providing timely and effective communication.
  • Perform administrative and management duties as requested by the Board of Directors, including budgeting, financial reporting, and vendor management.
  • Develop and implement community management tools, such as annual calendars, action item lists, and resolution worksheets.
  • Review and analyze financial reports, providing management summaries to the Association Board of Directors.
  • Provide recommendations to the Association Board of Directors on major capital expenditures, ensuring the maintenance of community appearance and operation.
  • Monitor delinquency rates and collections processes, ensuring timely and effective resolution.
  • Attend Board meetings and community events, providing updates and insights to stakeholders.
  • Prepare Board packages, ensuring timely and accurate delivery.
  • Ensure the Association Board of Directors is aware of legal actions involving the community.
  • Maintain unit and contract files, ensuring accurate and up-to-date records.
  • Assist the Association Board of Directors and Architectural Review Board with architectural review processes and routine inspections.
  • Manage vendors, ensuring timely and effective delivery of services.
  • Oversee Associa staff, ensuring compliance with company policies and procedures.
  • Coordinate and oversee inspections of building facilities and common areas, ensuring timely and effective resolution.
  • Oversee the accounts payable process, ensuring compliance with Associa home office processes and procedures.
Requirements:
  • Proficient in Microsoft Office products, including Word, Excel, and Outlook.
  • Knowledge of communities, property, and real estate, including homeowners associations.
  • Understanding of the role of the Association Board, Community Association Manager, and how those roles interface with homeowner requests.
  • Excellent communication and conflict resolution skills.
  • Professional customer service skills and a self-motivated, proactive approach.
  • Time management and prioritization skills, with the ability to work in a fast-paced environment.
Education and Experience:
  • Associates Degree required; Bachelor's Degree preferred.
  • 0-3 years of Community Association experience.

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