Healthcare Service Representative

4 days ago


Fayetteville, North Carolina, United States A Brighter Future Healthcare Services Full time
A Brighter Future Healthcare ServicesJob Summary

We are seeking a highly skilled and compassionate Telehealth Representative to join our team. As a Telehealth Representative, you will be responsible for providing medical care to patients via audio and video calls, as well as written communications.

The ideal candidate will possess excellent analytical skills, be able to multitask, communicate effectively, follow instructions, and work collaboratively as part of a team. They should also be proficient in Microsoft Office applications, ICD-10 codes, CPT codes, and type at least 50 words per minute.

Key Responsibilities:

  • Reviewing patient medical history, symptoms, allergies, and current medications with the provider.
  • Discussing common questions patients may have when the provider prescribes diagnostic tests.
  • Assisting the provider in analyzing diagnostic test results and explaining them to patients.
  • Maintaining accurate records of patient contact details, medical history, prescribed medications, allergies, diagnoses, and progress.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.



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