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Kitchen Department Head

2 months ago

Simpsonville, South Carolina, United States McDonald's Full time

Job Summary:

As a Department Manager at McDonald's, you will be responsible for leading a department every week, ensuring customers receive a fast, accurate, and friendly experience every visit. You will delegate tasks to your team, follow up, and report results back to your team and other managers.

Key Responsibilities:

  • Lead a department every week, setting goals and objectives to achieve high-quality results.
  • Ensure customers receive a fast, accurate, and friendly experience every visit, meeting or exceeding customer satisfaction standards.
  • Delegate tasks to your team, providing clear instructions and expectations, and follow up to ensure tasks are completed on time.
  • Report results back to your team and other managers, providing insights and recommendations for improvement.
  • Collaborate with other departments to achieve business objectives and improve overall restaurant performance.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills, with a focus on providing a positive experience for customers.
  • Ability to delegate tasks and provide clear instructions and expectations.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement solutions.