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Event Management Specialist
1 week ago
As a Shift Lead at LAZ Parking, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be challenged to think critically and come up with creative solutions to complex problems. Our team is passionate about delivering exceptional customer experiences, and we strive to create a positive and inclusive work environment that supports the growth and development of our employees.
Responsibilities:
As a Shift Lead, your primary responsibilities will include:
- Overseeing operations in the absence of location management
- Supporting location management with financial, operational, safety, and service-related success at local events
- Attending daily stand-up meetings and resume meetings scheduled by client
- Ensuring LAZ internal stand-up meetings (Pre-Shifts or 'Huddles') are held each shift
- Ensuring staff adheres to rules of conduct, policies, and procedures
- Embracing, resolving, and seeing through to resolution any customer service or client concerns
- Communicating any challenges to Location Management to address
- Additional duties as assigned
Skills and Qualifications:
To succeed in this role, you will need:
- Supervisory experience, preferably in event management
- Strong customer service skills
- Ability to communicate professionally and effectively
- Ability to speak, read, and comprehend the English language
- Physical ability to work in the elements and lift, push, and pull at least 50 pounds