Lead Supervisor I
3 weeks ago
About Coach
Coach is a global fashion house founded in New York in 1941. We create beautiful things, crafted to last – for you to be yourself in.
We're part of Tapestry, Inc., a global house of brands committed to stretching what's possible.
About the Role
This exciting Lead Supervisor opportunity will play a vital role in driving sales and operational success within our store team. As a true leader, you'll model behaviors needed to directly impact all aspects of our business: Sales and Operational Processes.
You'll serve as a brand ambassador, representing Coach at its highest standards. This includes:
- Directing Sales and Operational Processes
- Coaching and Developing Team Members
- Ensuring Excellent Customer Service
- Maintaining Store Appearance and Organization
Key Responsibilities
The successful candidate will have a proven track record in retail operations management, with excellent communication and leadership skills. Key responsibilities will include:
- Leading daily store operations to meet sales and customer service goals
- Celebrating successes and coaching on areas for improvement
- Maintaining high levels of productivity and efficiency
- Developing and maintaining strong relationships with customers and colleagues
Requirements
To succeed in this role, you'll need:
- 1-3 years' experience in retail operations management or similar environment
- Excellent communication and leadership skills
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Demonstrated ability to drive sales growth and improve customer satisfaction
What We Offer
In return, we offer:
- A competitive salary of $65,000 - $75,000 per year
- Benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Ongoing training and development opportunities
Contact Information
Please note that this role is based in San Francisco, CA. If you're passionate about leading high-performing teams and delivering exceptional customer experiences, please submit your application.
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