Lead Supervisor I

3 weeks ago


San Francisco, California, United States Tapestry, Inc. Full time

About Coach

Coach is a global fashion house founded in New York in 1941. We create beautiful things, crafted to last – for you to be yourself in.

We're part of Tapestry, Inc., a global house of brands committed to stretching what's possible.

About the Role

This exciting Lead Supervisor opportunity will play a vital role in driving sales and operational success within our store team. As a true leader, you'll model behaviors needed to directly impact all aspects of our business: Sales and Operational Processes.

You'll serve as a brand ambassador, representing Coach at its highest standards. This includes:

  • Directing Sales and Operational Processes
  • Coaching and Developing Team Members
  • Ensuring Excellent Customer Service
  • Maintaining Store Appearance and Organization

Key Responsibilities

The successful candidate will have a proven track record in retail operations management, with excellent communication and leadership skills. Key responsibilities will include:

  • Leading daily store operations to meet sales and customer service goals
  • Celebrating successes and coaching on areas for improvement
  • Maintaining high levels of productivity and efficiency
  • Developing and maintaining strong relationships with customers and colleagues

Requirements

To succeed in this role, you'll need:

  • 1-3 years' experience in retail operations management or similar environment
  • Excellent communication and leadership skills
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Demonstrated ability to drive sales growth and improve customer satisfaction

What We Offer

In return, we offer:

  • A competitive salary of $65,000 - $75,000 per year
  • Benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Ongoing training and development opportunities

Contact Information

Please note that this role is based in San Francisco, CA. If you're passionate about leading high-performing teams and delivering exceptional customer experiences, please submit your application.



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