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Health Service Manager

2 months ago

Claymont, Delaware, United States DelDOT Full time

About the Role

DelDOT is seeking a skilled Health/Human Service Case Manager II to join our team. As a key member of our department, you will play a vital role in determining initial and continued eligibility for various benefits, including Food Supplement Benefits, Medical Assistance, and Temporary Assistance to Needy Families.

Key Responsibilities

  • Conduct interviews with clients, family members, and professional sources to assess their needs for health and human services.
  • Develop comprehensive service plans utilizing in-house resources, referrals, and contracted providers.
  • Monitor and assess service delivery to ensure quality and efficiency.
  • Maintain accurate and detailed case records, summaries, and reports.
  • Establish effective working relationships with clients, community members, and professional sources.

Requirements

  • 6 months of experience in case management, including assessing, planning, and implementing services to meet individual needs.
  • 6 months of experience in making recommendations for client service plans, such as clinical treatment or determining eligibility for benefits.
  • 6 months of experience in interpreting laws, rules, and regulations.
  • 6 months of experience in using automated information systems to enter, update, and retrieve data.

Working with Us

DelDOT is committed to creating a diverse and inclusive work environment. We offer a range of benefits and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity.