Sales Associate Team Leader

1 week ago


Idabel, Oklahoma, United States GPM Investments LLC Full time
Job Overview

We are seeking a highly skilled and experienced Sales Associate/ Customer Service Team Leader to join our team at GPM Investments, LLC. As a key member of our sales team, you will be responsible for delivering exceptional customer service, managing sales floor operations, and leading a team of sales associates.

Key Responsibilities:

  • Provide fast and efficient service to customers, ensuring a positive shopping experience.
  • Manage sales floor operations, including receiving and processing customer sales, handling returns and exchanges, and maintaining a clean and organized sales floor.
  • Lead and motivate a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Assist with shift change, including counting money in the cash drawer and ensuring accurate inventory levels.
  • Process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemption's.
  • Check identification for restricted sales and maintain accurate records.
  • Check and replenish stock on food service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize all equipment used for service or stocking food service products.
  • Clean all areas, including counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
  • Clean and empty trash containers.
  • Stock shelves and cooler, rotate and front face stock, and remove damaged or out-of-code merchandise.
  • Price merchandise according to price book and check in vendor deliveries as needed.
  • Complete bad merchandise forms and order merchandise as needed.
  • Use current training materials and complete all necessary training evaluations and documents.
  • Provide feedback to management on training program and materials.
  • Monitor cash levels and security procedures during shift to ensure compliance.
  • Review job assignments for completeness and assume other duties as assigned to accommodate store operational needs.

Qualifications:

  • 18 years of age or older.
  • Ability to read, write, speak, and understand English.
  • Basic math skills (addition, subtraction, division, and multiplication).
  • Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This organization participates in E-Verify.


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