Patient Experience Ambassador

2 days ago


Bolivia, North Carolina, United States Novant Health Full time
Job Summary

The Guest Services Representative serves as a role model for service excellence and patient experience, providing caring and compassionate service to patients and their loved ones.

Key Responsibilities
  • Provide exceptional customer service to patients and their families
  • Assist with patient inquiries and concerns
  • Collaborate with healthcare teams to ensure seamless patient experience
  • Contribute to a positive and supportive work environment
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

Novant Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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