Procurement Specialist Manager

2 weeks ago

Tempe, Arizona, United States KPMG Full time
Job Title: Procurement Specialist Manager

We are seeking a highly skilled Procurement Specialist Manager to join our Managed Services practice at KPMG.

Job Summary:

The Procurement Specialist Manager will be responsible for managing day-to-day operations of cloud-based platform applications, collaborating with industry professionals, software engineers, and technical leadership to deliver weekly and monthly status reports and performance reports.

Key Responsibilities:
  • Manage cloud-based enterprise applications for various clients, including process design, package implementation lifecycle support, and project reviews.
  • Oversee investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support.
  • Provide timely and accurate reporting and create and deliver insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs).
  • Assess client requirements and build product-specific functional specifications, support the planning, preparation, and execution of future releases, and facilitate client discovery sessions to define project scope and requirements.
  • Lead workshops and presentations of key solution design, technology architecture concepts, and demonstrations to client stakeholders.
  • Work as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories, guide the design, build, test, and delivery of cloud platform solutions using industry-leading vendor technologies, and ensure SLA and KPI adherence.
  • Manage onshore/offshore teams that provide level 2/3 support, including break/fix, enhancements, reports, and upgrades to KPMG clients and users of cloud-based applications.
Requirements:
  • Minimum five years of recent experience in post-production, managed services support, or consulting experience working directly with internal/external clients, minimum two years of recent experience in a leadership role.
  • Bachelor's degree from an accredited college/university in the fields of management information systems, finance, supply chain, general business, or a related discipline.
  • Experience with upgrades and functional testing, understanding of ITIL framework, ITSM, and service desk management.
  • Strong functional and technical knowledge of standard processes and configurations across cloud applications such as Ivalua.
  • Excellent written and verbal communication, facilitation, and presentation skills with a strong attention to detail and a high level of accuracy, ability to articulate ideas effectively.
  • Capacity to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the ability to identify a problem and enact a multi-step approach to research the cause and resolve.
  • Ability to travel as needed.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
About KPMG:

KPMG is a global professional services firm that provides audit, tax, and advisory services to clients across various industries. We are committed to helping our clients achieve their goals and improve their performance through our expertise and innovative solutions.

We offer a comprehensive compensation and benefits package, including a competitive salary, bonus, and benefits, as well as opportunities for professional growth and development. Our culture is built on a foundation of integrity, respect, and teamwork, and we are committed to creating a diverse and inclusive work environment.

Join us and be part of a team that is dedicated to making a positive impact on our clients and our communities.

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