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Housekeeping Associate
2 months ago
As a vital member of our team, the Guest Room Attendant plays a crucial role in maintaining the high standards of cleanliness and comfort for our guests. Your dedication to service excellence will ensure that every guest has a pleasant and memorable stay.
Key Responsibilities
- Availability to work a flexible schedule, including weekends and holidays.
- Address guest concerns promptly to guarantee satisfaction.
- Uphold cleanliness and quality standards throughout daily tasks.
- Adhere to all safety and housekeeping protocols.
- Thoroughly clean and service assigned guest rooms according to established priorities and standards.
- Restock and organize cleaning carts at the end of each shift.
- Participate in deep cleaning and seasonal tasks as scheduled.
- Perform additional duties as assigned by management.
Maintain the hotel's cleanliness standards by ensuring that guest rooms are cleaned and serviced according to the established guidelines. Report any maintenance issues and respond to guest requests or complaints effectively. Uphold the confidentiality and security of all guest accommodations.
Qualifications
- At least one year of cleaning experience; hotel experience is preferred.
- Effective communication skills with guests, management, and colleagues.
- Understanding of proper chemical handling procedures.
- Bilingual in English and Spanish is advantageous.
- Familiarity with local attractions and activities suitable for guests.
Shaner Hotels is a leading hospitality management company known for its award-winning properties and exceptional service. With a diverse portfolio of over 65 hotels across multiple states and countries, we partner with top hospitality brands to deliver outstanding guest experiences. For more information, please visit our website.
Join Our Team
We invite you to be part of our dynamic team at Shaner Hotels, where we strive to create memorable experiences for our guests in a unique and engaging environment.