Customer Service Insurance Professional

2 weeks ago


Fenton, Missouri, United States Staff My Agency Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.

Key Responsibilities:
  • Provide top-notch customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Establish and maintain strong relationships with customers, building trust and loyalty through proactive communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options, identifying needs and providing personalized recommendations.

Requirements:
  • Excellent interpersonal and communication skills, both written and verbal.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Dedicated to customer service, with a strong focus on building relationships and exceeding customer expectations.
  • Proactive problem-solver, able to think critically and make sound decisions.
  • Ability to learn computer functions and software applications related to the role.

Compensation and Benefits:
  • Competitive salary of $55,000 - $70,000 per year, depending on experience.
  • Bonuses for outstanding performance and contributions to the team.
  • Paid time off and vacation days.
  • Life insurance and other benefits packages.


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