Membership Service Associate

1 week ago


Burnet, Texas, United States YMCA of Central Texas Full time
Job Title: Membership Service Associate

The Highland Lakes YMCA in Burnet, Texas is seeking a motivated and customer-focused individual to join our team as a Membership Service Associate. This role offers the opportunity to work in a fast-paced, family-oriented environment where you can make a positive impact on our members' lives.

About the Role:
This position involves greeting and assisting members with outstanding customer service, answering phone calls in a professional manner, performing general data entry and clerical functions, and giving tours of our facility. As a Membership Service Associate, you will be expected to possess strong sales skills, excellent organizational and communication abilities, and the ability to multitask efficiently. You will also be responsible for maintaining a neat appearance and being well-groomed at all times.

Responsibilities:
  • Greet and assist members with a smile
  • Provide exceptional customer service
  • Answer phone calls in a professional manner
  • Perform general data entry and clerical functions
  • Give tours of our facility

Requirements:
  • Be at least 18 years of age
  • Be friendly, courteous, and possess a cooperative attitude
  • Possess a strong sales background and excellent organizational and communication skills
  • Be able to multi-task, be computer literate, and have previous customer service experience
  • Be able to work effectively under pressure
  • Be willing and able to work a variety of shifts, including evenings and weekends
  • Have a neat appearance and be well-groomed
  • Be willing to uphold the YMCAs core values of caring, honesty, responsibility, respect, and faith

Compensation:
The estimated salary for this position is $14.50 - $17.50 per hour. We also offer a $250 bonus for new staff members. The YMCA of Central Texas is an Equal Opportunity Employer and a Drug-Free workplace.

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