Medical Receptionist

1 week ago

Macomb, United States Beaumont Urgent Care Full time
Job Title: Patient Service Representative

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients.

Key Responsibilities:
  • Greet patients and provide instructions in a polite and professional manner
  • Analyze health insurance benefits and verify eligibility
  • Maintain the readiness of the reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
Requirements:
  • High school diploma or equivalent
  • Prefer at least one year experience in a medical office or emergency room setting
  • Urgent care experience preferred, but not required
  • Ability to work 7am to 7pm 3 days/week, rotating weekends and holidays
  • Experience with insurance eligibility and co-pay determination

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