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Resort and Cruise Travel Specialist

2 months ago

Detroit, Michigan, United States HHH Affiliates Full time

The HHH Affiliates Remote Resort and Cruise Specialist will take charge of designing, organizing, and managing travel packages tailored for our clientele. This position requires a collaborative approach with clients to discern their travel desires, offering expert insights on various destinations, and ensuring a flawless travel journey.


Key Responsibilities:

  • Client Engagement: Interact with clients to grasp their travel preferences, budget constraints, and expectations for their resort and cruise adventures.
  • Travel Design: Investigate and propose resort and cruise locations, itineraries, and activities that resonate with clients' interests.
  • Booking Management: Oversee all booking processes, including flights, accommodations, transportation, and excursions, ensuring precision and efficiency.
  • Client Support: Deliver outstanding customer service throughout the travel planning journey, addressing client questions and resolving any challenges that may arise.
  • Vendor Partnerships: Cultivate and maintain relationships with resort and cruise providers to secure optimal rates and exclusive offers for clients.
  • Travel Documentation: Prepare and share comprehensive travel itineraries, including essential information such as booking confirmations, travel tips, and highlights of the destination.
  • Client Follow-Up: Reach out to clients during and after their travels to ensure satisfaction and collect feedback for ongoing enhancement.
  • Marketing Collaboration: Work alongside the marketing team to develop engaging content and promotional materials aimed at attracting new clientele.


Requirements
  • Experience in travel coordination, travel agency, or a similar capacity is preferred but not mandatory.
  • Thorough understanding of resort and cruise destinations, including current travel trends and industry advancements.
  • Exceptional organizational and multitasking skills.
  • Strong communication and interpersonal abilities, with a capacity to work autonomously and manage time effectively.
  • Meticulous attention to detail and a client-centric approach.
  • Adaptability to shifting client requirements and travel industry changes.


Benefits
  • Fully remote position, allowing work from any location.
  • Flexible working hours and a remote work environment.
  • Opportunities for professional growth and training.
  • Travel discounts and additional perks.
  • A supportive and collaborative team culture.