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Restaurant Operations Manager

2 months ago

Galesburg, Illinois, United States McAlister's Full time
Job Summary

The Restaurant General Manager is responsible for driving the success of the restaurant through the direction and control of operations that ensure a positive guest experience and company profitability.

Key Responsibilities
  • Leadership and Team Management
    • Direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising Assistant Managers and Team Members.
    • Displays, encourages, and inspires high morale and motivation in the restaurant.
    • Creates positive relationships with team members and guests by treating everyone with respect.
  • Guest Relations and Experience
    • Promotes an atmosphere of positive Guest Relations.
    • Built Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner.
  • Financial Management
    • Reviews financial information and monitors budget to ensure efficient operation and that expenditures stay within budget.
    • Takes action to correct any deviations from budget.
  • Inventory and Asset Management
    • Maintains and controls restaurant assets.
    • Monitors restaurant's on-hand inventory for waste and theft.
  • Operations and Maintenance
    • Supervises cleaning and maintenance of equipment and arranges for repairs, contracts, and other services as directed by supervisor.
    • Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant in accordance with brand and company standards.
  • Professional Development
    • Demonstrates organizational skills.
    • Completes assignments and duties on time.
    • Develops personal goals for professional growth.
Requirements
  • Professional Qualifications
    • Professional oral and written communication skills.
    • Organization and time management skills.
    • Works well under pressure.
    • Can effectively solve problems.
    • Able to take and give direction.
    • Can be flexible as needs dictate.
    • Works well with other people in a team environment.
    • Service driven.
    • Excellent attendance and willingness to be flexible based on business needs.
  • Job Type
    • Salary/Full-Time