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Food Service Associate

2 months ago


Rochester, New York, United States The Country Club of Rochester Full time

The Food Runner is a key member of our team at The Country Club of Rochester, ensuring that our Members and guests have a pleasant and memorable dining experience. As a Food Runner, you will be responsible for running food or drink orders to the Members' tables in a timely and efficient manner, adhering to our high standards of excellence.

Key Responsibilities:

  • Provide exceptional Member service, ensuring that all orders are accurate and delivered promptly.
  • Work collaboratively with other Service Staff to ensure seamless service delivery.
  • Adhere to Club Rules and policies, maintaining a professional and courteous demeanor at all times.
  • Report directly to the Clubhouse Supervisor, with responsibilities also extending to the Clubhouse Manager and General Manager.

Requirements:

  • Professional, articulate, friendly, and punctual demeanor.
  • Ability to work at a rapid pace while maintaining attention to detail and multitasking skills.
  • Familiarity with menu items and daily specials, with the ability to accurately record food and drink orders.
  • Good communication and interpersonal skills, with the ability to promote sales and provide excellent Member service.
  • Time management and motivational skills, with the ability to work effectively in a fast-paced environment.
  • Excellent service attitude, with a willingness to go above and beyond to meet the needs of our Members.
  • Flexibility and adaptability, with the ability to adjust to changing circumstances and priorities.
  • Professional appearance and demeanor, with a strong sense of self-image and ability to command respect.
  • Ability to tolerate pressure and work calmly and efficiently during busy periods.

Preferred Qualifications:

  • Beer, wine, and liquor knowledge.