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2 months ago
The Food Runner is a key member of our team at The Country Club of Rochester, ensuring that our Members and guests have a pleasant and memorable dining experience. As a Food Runner, you will be responsible for running food or drink orders to the Members' tables in a timely and efficient manner, adhering to our high standards of excellence.
Key Responsibilities:
- Provide exceptional Member service, ensuring that all orders are accurate and delivered promptly.
- Work collaboratively with other Service Staff to ensure seamless service delivery.
- Adhere to Club Rules and policies, maintaining a professional and courteous demeanor at all times.
- Report directly to the Clubhouse Supervisor, with responsibilities also extending to the Clubhouse Manager and General Manager.
Requirements:
- Professional, articulate, friendly, and punctual demeanor.
- Ability to work at a rapid pace while maintaining attention to detail and multitasking skills.
- Familiarity with menu items and daily specials, with the ability to accurately record food and drink orders.
- Good communication and interpersonal skills, with the ability to promote sales and provide excellent Member service.
- Time management and motivational skills, with the ability to work effectively in a fast-paced environment.
- Excellent service attitude, with a willingness to go above and beyond to meet the needs of our Members.
- Flexibility and adaptability, with the ability to adjust to changing circumstances and priorities.
- Professional appearance and demeanor, with a strong sense of self-image and ability to command respect.
- Ability to tolerate pressure and work calmly and efficiently during busy periods.
Preferred Qualifications:
- Beer, wine, and liquor knowledge.