Client Support Specialist

4 days ago


Granite City, Illinois, United States Aerotek Full time
About Aerotek

Aerotek is a leading provider of workforce solutions that helps businesses succeed by providing top talent. We have a team of experts dedicated to delivering innovative solutions that meet the needs of our clients.

Job Description

This is an exciting opportunity to join our team as a Client Support Specialist. You will play a critical role in ensuring the smooth operation of our business, providing support to our clients and contractors.

Main Responsibilities
  • Manage client onboarding packets, update candidate trackers, and validate compliance documents.
  • Provide customer service, review onboarding triggers, and enter candidate data accurately and timely.
  • Coordinate contractor orientations, I9s, and onboarding requirements.
  • Assist with contractor training and certification, and manage background and drug testing processes.
  • Ensure contractor compliance with E-Verify requirements and manage HR folder processes.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong decision-making ability and problem-solving skills.
  • The ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's degree or higher preferred.
Compensation and Benefits

We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus benefits including health insurance, 401(k) matching, and paid time off.



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