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Client Success Representative
2 weeks ago
The Client Success Representative will be responsible for:
- Building and maintaining strong relationships with clients
- Understanding client needs and objectives to ensure satisfaction and retention
- Collaborating with internal teams to oversee project execution, ensuring timely delivery and adherence to quality standards
- Identifying opportunities for upselling and cross-selling services, contributing to revenue growth
- Preparing regular reports on account performance, client feedback, and project outcomes; analyzing data to inform strategy and improvements
The ideal candidate will have a strong background in account management, excellent communication skills, and a passion for education.