Member Services Ambassador
7 days ago
We're seeking a highly skilled and enthusiastic Member Services Ambassador to join our team on weekends As a Member Services Ambassador, you will be responsible for creating a positive member experience by providing exceptional customer service, handling front desk activities, and maintaining the overall cleanliness of the club.
What You'll Do:
- Greet and engage with members, prospective members, and guests, ensuring they receive exceptional customer service.
- Manage front desk operations, including phone calls, member check-ins, new member sign-ups, and tours.
- Update member accounts as needed.
- Address member inquiries and concerns in a timely and professional manner.
- Maintain the cleanliness and organization of the club.
What We Offer:
- A competitive salary of $15.00 per hour, paid bi-weekly.
- A supportive and dynamic work environment.
- Ongoing training and development opportunities.
- A Judgement Free Zone culture that promotes inclusivity and empowerment.
Requirements:
- Customer service background preferred.
- Basic computer skills.
- A passion for fitness and health.
- Excellent communication and interpersonal skills.
- Punctuality and reliability is a must.
- Ability to lift up to 50 pounds occasionally.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
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