Dunkin' Team Ambassador
2 days ago
Company Overview
">Dunkin' is a leading brand in the quick-service industry, renowned for its high-quality products and exceptional customer service.
">Job Description
">We are seeking a Crew Member to join our team at Dunkin'. As a Crew Member, you will be responsible for delivering great guest experiences, preparing products according to Dunkin' Brands standards, and serving with enthusiasm in a clean, fast-paced environment.
">Key Responsibilities:
">- ">
- Work well with others respectfully and interact positively and efficiently">
- Respond positively to coaching and feedback">
- Communicate with team members and supervisors">
- Learn and execute multiple tasks">
- Provide great guest service">
- Resolve guest issues politely and respectfully">
- Follow Brand standards, recipes, and systems">
- Maintain a clean and neat work environment">
- Follow safety, food safety, and sanitation guidelines">
- Execute restaurant standards and marketing initiatives">
- Handle POS transactions accurately">
- Prepare and deliver products according to Brand standards">
- Exceed guest expectations and needs">
- Develop and maintain guest relationships">
- Display a sense of urgency with guests">
- Improve guest satisfaction and resolve concerns">
- Identify and resolve issues and problems">
- Use information to make decisions and solve problems">
- Develop and maintain relationships with team">
- Operate with a high level of integrity">
- ">
- Foster a positive and inclusive team environment">
- Communicate effectively with colleagues and management">
- Take initiative to improve processes and procedures">
- Contribute to a culture of guest satisfaction and retention">
- Meet sales and profit goals through effective product preparation and presentation">
- Promote Dunkin' products and services to guests">
- Provide exceptional customer service in a fast-paced environment">
- Operate cash register and handle customer payments accurately">
- Maintain a clean and organized workspace">
- Participate in training programs to develop skills and knowledge">
- Attend meetings and communicate with management">
- Report any maintenance or equipment issues to management">
- Participate in promotions and incentives to drive sales and revenue">
- Contribute to a culture of teamwork and collaboration">
- Seek feedback and coaching from management and peers">
- Be adaptable and flexible in a fast-paced environment">
- Tackle challenges and obstacles with a positive attitude">
- Learn and grow with Dunkin' through ongoing training and development opportunities">
- Assist in opening and closing store operations">
- Perform other duties as assigned by management">
Benefits
">We offer competitive compensation and benefits, including:
">- ">
- An estimated salary of $15.00 - $18.00 per hour, depending on experience">
- A comprehensive benefits package, including medical, dental, and vision insurance">
- A 401(k) retirement plan with company match">
- Opportunities for career advancement and professional growth">
- A fun and supportive work environment with a dynamic team">
- Flexible scheduling to accommodate your needs">
- Ongoing training and development opportunities to enhance your skills and knowledge">
- A safe and respectful workplace that values diversity and inclusion">
- A commitment to providing exceptional customer service and exceeding guest expectations">
- A focus on maintaining a clean and safe work environment">
- A strong emphasis on teamwork and collaboration">
- A supportive management team that encourages feedback and open communication">
- A variety of roles and responsibilities to keep your job interesting and challenging">
- A chance to make a difference in the lives of our guests and community">
- A recognition program that rewards outstanding performance and contributions">
- A commitment to diversity, equity, and inclusion in all aspects of our business">
- A focus on employee wellness and mental health">
- A commitment to sustainability and reducing our environmental impact">
Requirements
">To be successful in this role, you must have:
">- ">
- Frequent standing, walking, bending, and lifting (up to 50 pounds)">
- The ability to work in a fast-paced environment with multiple priorities and deadlines">
- The ability to communicate effectively with colleagues, management, and guests">
- The ability to work independently and as part of a team">
- The ability to adapt to changing situations and priorities">
- The ability to learn and apply new skills and knowledge quickly">
- The ability to maintain confidentiality and handle sensitive information">
- The ability to work varied shifts, including mornings, afternoons, evenings, weekends, and holidays">
- The ability to travel to different locations, if necessary">
- A high school diploma or equivalent required">
- Bilingual or multilingual skills preferred">
- Basic computer skills and familiarity with technology">
- A passion for delivering exceptional customer service and exceeding guest expectations">
- A commitment to teamwork and collaboration">
- A positive attitude and a willingness to learn and grow">
- A focus on maintaining a clean and safe work environment">
- A strong work ethic and a commitment to meeting sales and profit goals">
- A commitment to diversity, equity, and inclusion in all aspects of our business">
What We Offer
">We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
">How to Apply
">If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and exceeding guest expectations, we encourage you to apply for this exciting opportunity.
">Please submit your application, including your resume and a cover letter outlining your qualifications and experience.
">We look forward to hearing from you
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