Retail Store Associate

3 days ago

Santa Barbara, California, United States Office Depot Full time
Job Overview

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Office Depot. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.

About the Role:

  • Provide outstanding customer service by engaging with customers, addressing their needs, and promoting products and services.
  • Work collaboratively with colleagues to achieve sales targets and drive business results.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
Responsibilities
  • Customer Centric Experience:
    • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations Commitment:
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
    • Adheres to all standards related to signage labeling and merchandise presentation.
    • Follows the established sorting and stocking guidelines and completes freight processes.
    • Ensures freight sorting area is organized and setup in accordance with guidelines.
    • Scans, investigates, and fills inventory lows and outs daily.
  • Print and Tech Expertise:
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques:
    • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
    • Performs other duties as assigned.
Requirements
  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions.
What We Offer

We offer a competitive salary of $16.00 per hour, paid bi-weekly, plus opportunities for advancement and professional growth. You will also receive a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

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