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Customer Service Ambassador

2 weeks ago

Palm Beach Gardens, Florida, United States H&R Block Full time

H&R Block is a global leader in tax preparation services. Our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We are committed to building a Connected Culture where trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Our Job Description

We are seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients, providing personalized and friendly service.

Your responsibilities will include:

  • Greeting clients in a welcoming manner
  • Matching clients with the best-suited tax professional for their needs
  • Scheduling clients according to their preferences
  • Ensuring all client needs are met during service
  • Maintaining office cleanliness and organization

Your Expertise

We are looking for candidates with experience working in a fast-paced environment and previous experience in customer service. You should have strong organizational and time-management skills, as well as computer proficiency with Microsoft Office.