Sales Representative

4 days ago

Tempe, Arizona, United States Percepta Full time
About the Role

We are seeking a highly skilled Sales Representative to join our team at Percepta. As a Sales Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide comprehensive support to customers and prospective buyers through the purchasing process.
  • Build and maintain trust as a skilled expert, providing detailed information and resolving customer inquiries.
  • Utilize provided leads to convert into sales opportunities and manage the underwriting process with customers.
  • Collaborate with internal teams and departments to resolve issues and provide excellent customer service.
  • Document customer inquiries and the underwriting process to ensure seamless communication.
Requirements
  • High School Diploma required; Associate degree or Bachelor's degree preferred.
  • 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof.
  • Achieving targets and closing sales leads.
  • Knowledge of the automotive industry is a plus.
  • Car sales experience is a plus.
  • Online purchasing (eCommerce) knowledge a plus.
  • Strong verbal and written communication skills.
  • Detailed listening skills.
  • Strong customer service, interpersonal, and relationship-building skills.
  • Time management and ability to prioritize projects and customer needs.
  • Conflict resolution skills.
  • Excellent English language, oral and written, with grammatical knowledge and etiquette.
What We Offer
  • $19.50 per hour plus monthly performance-based bonus with the opportunity to earn 20% of monthly salary plus incentives.
  • Health/Dental/Vision/Life Insurance.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • 401(k) with company match.
  • Vacation/Sick Time and Paid Holidays.
  • Tuition Reimbursement.
  • Employee Assistance Program.
  • Employee Discount Program.
  • Training and Development Programs (Percepta College).
  • Employee Rewards Program (Perci Perks).
About Percepta

Percepta is a global contact center organization that delivers exceptional customer experiences to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:

  • Culture of Service - to be treated like you are the customer from day one.
  • Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust, and open communication.
  • Respect - a team that is accountable, dependable, and gives you their full attention.
  • Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
  • Career Growth - lots of learning opportunities for aspiring minds.
  • Diversity - be a part of our growing diverse and community-minded organization that is all about having fun.
  • Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits.

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