Exceptional Experience Expert

2 weeks ago


Massillon, Ohio, United States Tower Industries Full time
Tower Industries is a leading provider of premium surfacing solutions for residential, commercial, and institutional applications. We are seeking a highly skilled and dedicated Premium Support Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional experiences to our clients through fast and accurate order processing, communication, and coordination with other departments.

This is a full-time position requiring three to five years of customer service related experience. You will be working in a dynamic environment with a focus on continuous improvement and exceeding customer expectations. A commitment to quality customer service, excellent organizational skills, and ability to think independently are essential qualities for this role. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. If you have a passion for delivering exceptional customer experiences and possess excellent organizational and problem-solving skills, we encourage you to apply for this exciting opportunity.

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