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Customer Service Representative
2 weeks ago
**Job Overview:**
We are seeking a skilled and friendly Receptionist to join our team at H&R Block. As a key member of our office, you will be the first point of contact for clients and play a crucial role in ensuring their needs are met.
**Key Responsibilities:**
- Answer phone calls and greet clients in a personalized manner
- Match clients with suitable tax professionals based on their needs
- Schedule clients according to their preferences
- Handle client exit procedures to ensure all current and future needs are met
- Maintain office cleanliness and organization with team members
**Benefits of Working with Us:**
- A dynamic and supportive work environment