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Customer Service Representative

2 weeks ago


Valencia, California, United States H&R Block Full time

**Job Overview:**

We are seeking a skilled and friendly Receptionist to join our team at H&R Block. As a key member of our office, you will be the first point of contact for clients and play a crucial role in ensuring their needs are met.

**Key Responsibilities:**

  • Answer phone calls and greet clients in a personalized manner
  • Match clients with suitable tax professionals based on their needs
  • Schedule clients according to their preferences
  • Handle client exit procedures to ensure all current and future needs are met
  • Maintain office cleanliness and organization with team members

**Benefits of Working with Us:**

  • A dynamic and supportive work environment