Customer Service Representative

6 days ago


Miami, Florida, United States FedEx Group Full time
Job Summary:

We are seeking a highly organized and detail-oriented individual to coordinate the inbound/outbound package activities of our in-center parcel management operation.

  • Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels.
  • Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily basis (where applicable).
  • May pick-up and deliver customer packages throughout the hotel facility.
Key Responsibilities:
  1. Coordinate shipping related services and activities.
  2. Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving.
  3. Maintain inventory of shipping supplies.
Requirements:
  • High School Diploma or equivalent education required.
  • Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred).
  • Proven strong organization and planning skills.


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