Practice Assistant

6 days ago

Mt Kisco, United States UnitedHealth Group Full time
Job Summary

UnitedHealth Group is seeking a skilled Practice Assistant to join our team in Mount Kisco, NY. As a Practice Assistant, you will play a vital role in supporting the front office operations and ensuring a seamless patient experience.

Key Responsibilities
  • Greet patients, family members, and guests with a friendly smile and provide exceptional customer service.
  • Obtain accurate and updated patient information, including name, address, and insurance details.
  • Perform insurance verification on the date of service and ensure all necessary documentation is complete.
  • Check in and out patients efficiently and effectively.
  • Answer incoming and outgoing telephone calls promptly and courteously.
  • Perform referral documentation and follow-up services for patients in a timely and courteous manner.
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies.
  • Work cohesively with fellow employees to achieve specific team goals.
  • Keep abreast of current medical requirements relevant to the position, including maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements.
Requirements
  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare-related experience
  • Intermediate computer proficiency (multi-task through multiple applications, including Microsoft Outlook, Excel, and Word)
  • Ability to work Monday through Friday, 8:30 am to 5:30 pm EST
  • Ability to travel 10% of the time, if needed, to cover other offices
Preferred Qualifications
  • Experience working with an electronic health record
  • Knowledge of medical terms
  • 1+ years of experience working in a medical front office position, performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Why Choose UnitedHealth Group?

At UnitedHealth Group, we offer a comprehensive benefits package, performance rewards, and a management team that demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off, which you start to accrue with your first pay period, plus 8 Paid Holidays
  • Medical Plan options, along with participation in a Health Spending Account or a Health Savings Account
  • Dental, Vision, Life, and AD&D Insurance, along with Short-term disability and Long-term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

We are an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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