Technical Computer Imaging Specialist

2 weeks ago


Deer Valley, Arizona, United States TEKsystems Full time
Job Summary
This is a 12-month contract position with the potential to get extended up to 24 months. We are seeking a highly skilled Technical Computer Imaging Specialist to join our team at TEKsystems.

About the Role
The successful candidate will be responsible for daily high-volume imaging of desktop and laptop computers in a fast-paced environment involving order requests from Retail One Touch. This will involve boxing/un-boxing of computers to prepare for imaging and shipping on a daily basis, following established procedures to ensure order requests are being fulfilled accurately.

Key Responsibilities
• Strong PC skills (hardware and software), Windows 7, including Active Directory, Microsoft Office, Microsoft Outlook, and Internet Explorer.
• Experience with imaging and troubleshooting machines
• Excellent ability to multi-task and prioritize appropriately
• Excellent customer service and communication skills
• Ability to follow processes and ask questions when process can't be followed
• A+ Certification, Dell, HP, or Lenovo Hardware Repair Certifications, 1-2 years experience with imaging computers.

Requirements
• 2 years of PC Break Fix experience on Dell and HP hardware, ability to take a part a computer and put it back together, replace RAM, LCDs, video cards, etc., and identify problems and fix them within a timely manner (100 laptops per day)
• 1-2 years of mass imaging experience, through refresh/update efforts in an enterprise environment (will be imaging 30-40 computers per day, using Cosmic as imaging tool) in a warehouse environment.
• 2-3 years of experience working in a Windows 7 environment.

Salary Range: $60,000 - $80,000 per year, depending on location and experience.

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