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Customer Service Representative for the Rhine-Neckar Region

2 months ago

Excelsior Springs, Missouri, United States Velocity Enterprises Full time

Buderus operates a specialized wholesale network for heating and installation technology with over 50 branches in Germany. As a system expert, we have been developing top products since 1731. Whether operated regeneratively or traditionally - our heating systems are solid, modular, interconnected, and perfectly coordinated. As a strong and successful brand of the Bosch Home Comfort Group, a company of the Bosch Group, we set standards in heating technology. We value comprehensive, personal consultation and provide tailored, future-proof solutions with our comprehensive service.

Key Responsibilities:

  • Provide expert technical support to customers in the Rhine-Neckar region.
  • Collaborate with the sales team to identify customer needs and develop solutions.
  • Conduct site visits to assess customer heating systems and provide recommendations for improvement.
  • Work closely with the installation team to ensure seamless integration of new systems.
  • Stay up-to-date with the latest heating technology and product developments.

Requirements:

  • Strong technical knowledge of heating systems and installation technology.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Fluency in English (written and spoken).