Project Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Project Administrator to join our team. The successful candidate will assist the Project Leader with project timelines, completion, and facilitate initial Go Live training with Contact Center Teams when needed.
Key Responsibilities:
- Assist in all administrative functions and processes.
- Support Project Leader with Standing Operation Procedures.
- Assist Project Leader with Frequently Asked Questions.
- Supervise and delegate tasks.
- Responsible for reporting and analyzing Contact Center KPI's for Performance Improvement.
- Excellent interpersonal, communication (verbal & written) skills.
- Ability to multi-task work assignments in a fast-paced stressful environment.
- Must be able to work a flexible schedule, as needed.
- Hold the team accountable.
- Proficient in computer applications and data entry skills.
- Actively participate in weekly Supervisor's meeting.
Requirements:
- Open availability (hours to be determined).
- Experience in dealing with the public over the phone.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer and multi-tasking skills.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality, as needed.
- High school diploma or equivalent.
- Have a smart phone with the ability to download apps.
- Must submit to and pass a drug test and motor vehicle record check.
- Must submit to and pass a background check.
- Provide Form I-9 supporting documentation that proves your identity and eligibility to work in the United States.
This is a largely stationary position and employees must be able to remain in a stationary position for prolonged periods of time (more than 50% of the time). May be required to transport more than 10+ pounds and put onto shelves.
CDR Maguire is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.
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